Shipping & Return

Effective Date: 1-April-2026

At Climax Sports International (CSI), we aim to provide a smooth and reliable shopping experience. This policy outlines our shipping process, delivery timelines, and return guidelines.

1. Shipping Policy

Order Processing

  • Orders are processed within 1–3 business days after confirmation.

  • Orders are not processed on Sundays or public holidays.

Shipping Time

  • Standard delivery typically takes 3–7 business days, depending on your location.

  • Delivery timelines may vary due to unforeseen circumstances such as weather, logistics delays, or high demand periods.

Shipping Charges

  • Shipping charges (if applicable) will be displayed at checkout.

  • Free shipping may be offered on select products or promotional offers.

Order Tracking

  • Once your order is shipped, you will receive a tracking ID via email or SMS to track your shipment.

2. Delivery Policy

  • Please ensure that your shipping address and contact details are accurate.

  • CSI is not responsible for delays caused by incorrect or incomplete address details.

  • If a delivery attempt fails due to customer unavailability, the courier may reattempt delivery or return the package.

3. Return Policy

We accept returns under the following conditions:

Eligibility for Returns

  • The product must be unused, undamaged, and in original packaging.

  • Return requests must be raised within 7 days of delivery.

  • Proof of purchase (order ID/invoice) is required.

Non-Returnable Items

  • Used or damaged products (not caused during shipping)

  • Products without original packaging

  • Customized or special-order items

4. Damaged or Defective Products

If you receive a damaged or defective item:

  • Contact us within 48 hours of delivery

  • Share clear photos/videos of the product and packaging

  • Our team will verify and arrange a replacement or refund

5. Return Process

  1. Contact our support team via email or phone

  2. Provide order details and reason for return

  3. Once approved, we will guide you with return instructions

  4. After receiving and inspecting the product, we will process your refund or replacement

6. Refund Policy

  • Refunds are processed within 5–7 business days after approval

  • The amount will be credited to your original payment method

  • Shipping charges (if any) are non-refundable, unless the return is due to our error

7. Exchange Policy

  • Exchanges are subject to product availability

  • If the requested product is unavailable, a refund will be issued

8. Contact Us

For any shipping or return-related queries, please contact:

Climax Sports International (CSI)
📧 Email: info@csiboxing.com
📞 Phone: +91 98880 01613

By placing an order with us, you agree to this Shipping & Return Policy.